Frequently Asked Questions
Q. What forms of payment are accepted?
A. All major credit cards, and PayPal!
Q. How long will it be before my order is shipped?
A. Your order typically will be shipped within 48 hours of payment being cleared. However, on Gallon Rub purchases please allow 7 to 10 days for delivery.
Q. Are all items shipped directly from HomeBBQ.com?
A. Most items are shipped directly from HomeBBQ.com, and some are shipped directly from the manufacturer. All Gallon Rub purchases are shipped directly from the manufacturer.
Q. Who do you use for shipping?
A. Most items are shipped using UPS, however some manufacturers may use FedEx Ground or USPS Priority Mail.
Q. What happens if the item arrives damaged or broken?
A. Please notify us and the carrier imediately. All items being shipped are insured.
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